What our Customers say...
Water Damage Testimonials
SERVPRO did remediation work for us following water damage from a leaking pipe under the house. The work involved drying out and cleaning the crawl space under the house as well as multiple areas inside. The staff was thorough in first checking all areas to assess what needed to be done. They were careful when moving our items to clear areas for work and put up lots of plastic tenting so that dust and debris were contained. Overall, they did their best to minimize disruption and make the space still safe and livable for us during the repair work. SERVPRO was prompt in contacting me and coming out right away to start work, accommodated our schedules, showed up on time each day, and kept us updated throughout the process. Everyone we dealt with at SERVPRO was professional, courteous, and knowledgeable.
Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!
After our hot water heater cracked and leaked gallons of water all over our room, SERVPRO came out and really helped us. They were so polite, informative, and in constant contact with our insurance company so we didn't have to do anything.
Everyone that worked on our project was super nice, totally courteous and knew their stuff. Great experience considering, and could not have done a better job.
My wife and I really liked the communication of email updates and Kat was wonderful to work with. All the technicians were polite and a delight to work with.
I have experienced water damage in the past, however this is my first time using SERVPRO and I was very please with the outcome of services. With my luck I might have to use them again and that I would be okay with!
My water damage was anything but fun, but with the help of SERVPRO the process went smoothly and quickly. I was thankful for Ever and Berenice and everything they did for me.
We recently had a slab leak at our home and we were referrred to SERVPRO as a result. They responded immediatley to schedule the start of work for the next day. The workers were very professional and knowledgeable. They started the drying immediatley and moved my contents to prevent any further damage. Very impressive.
Berenice and the SERVPRO staff did an amazing job on our water loss. The technicians Were very careful and clean when they did my pack out. They went the extra mile after the work was completed and moved my pod a few different times due to the tree cutting. Excellent work.
SERVPRO of Simi Valley did a wonderful job at my home when we had water damage due to a broken pipe in our wall. Berenice worked closely with us thourhgout the entire process and communicated with us daily. I would recommend using this company to my friends and family.
After our water damage in our home we will never trust another company other than SERVPRO with any damages we may have. Such a professional team and we are thankful for everyone that helped with our water loss.
To say that this was an inconvenience is an understatement but Alan and his crew made it a lot easier to deal with. Great guys (and Kat the office claims manager) and great customer service! We had basement water damage from a burst DWP pipe down the street. I called Alan and he explained the entire process to me. He sent a great crew of guys for the initial demolition and they also left machines to dry the moisture so that mold would not grow. I love this company!
Friends recommended SERVPRO to us when we experienced significant water damage. From the time we called to the complete drying of the floor and wall, the technician who did most of the work, Hessler, was extremely thorough and extremely knowledgeable. I recommend SERVPRO of Simi Valley. I hope never to have this type of problem again, but if I do, there is no firm I would be calling other than SERVPRO.
While away in the Panama Canal our upstairs pipes burst and flooded our entire second story. Our adult children got the call and called SERVPRO. They were out the same day and the drying process began. Everything is under control. They put some things back for us and have tried to make life easier for us
A burst pipe in my kitchen led to me calling SERVPRO of Simi Valley because I had heard great things about them. I was very impressed with the level of service and could have not have asked for better service from a restoration company.
I didn't know what a slab leak was until I experienced it for myself; my neighbor recommended that I call SERVPRO, and I'm glad I did. The whole team was extremely knowledgeable and helpful during my water damages. The process was easy to understand and I will be referring them to those close to me.
After experiencing water damage in my living room, dining room, and kitchen I called SERVPRO to come look at the damages. All of the technicians I encountered were friendly, and my claims manager was detailed in everything she did. I was thrilled with the end results during a tough time.
I had two water damages happen within a week of each other, one in my own home and one in the home that I rent out. Both times I used SERVPRO of Simi Valley and they were fantastic to work with. They communicated everything and worked closely with my insurance, I will recommend them to friends and family in the future.